Technical Support
Do you have a technical question or issue?
Call: 800-227-4414, press 1 Immediate Technical Support for all CASMED products is available Monday – Friday, 8:00 AM – 5:00 PM Eastern Time. Technical Support Specialists are also on call 24 hours a day.
E-Mail: techsrv@casmed.com
Which product do you need support for?
APNEA PRODUCTS
- AMI Discontinuation - January 2009
- 511 Discontinuation - May 2009
- 2008 500EXL Service Obsolescence
- 2008 Original AMI Service Obsolescence
- AMI Battery Replacement Procedure
- AMI Bench Test Procedure Using the Simulator PS415
- AMI Monitor Bench Test Procedure and Certification
- AMI Preventative Maintenance Test Procedure Using the PS415 Simulator
- Apnea Monitor FAQs
- Apnea Monitor Preventative Maintenance Test Procedure
- Model 510-511 Bench Test Procedure
- Model 510-511 Preventative Maintenance Test Procedure
- AMI Caregiver's Manual
- AMI Clinicians Manual
- AMI User's Manual - Spanish
- AMI Recertification Sheet
FORE-SIGHT
- FORE-SIGHT Service Accessories
- FORE-SIGHT Decision Tree
- FORE-SIGHT Extended Care Plan
- FORE-SIGHT Preventative Maintenance Customer Sheet
- FORE-SIGHT One Year Extended Warranty
GOVERNMENT FACILITIES
- Covidien FasTemp Upgrade
- 700 Series Trouble-Shooting Guide
- 2007 #05 Daylight Saving Time
- 2007 #09 Model 740 Temperature Questions
- 2009 #11 Model 740 & 750 Battery Info
- Calling CAS for an RMA - GOVT
- Cleaning Solutions for Monitor & Accessories
- Covidien Temp Upgrade Program - GOVT
- Customer Support Programs - GOVT
- NIBP Simulator White Paper II Oct07
- Preventative Maintenance Program - GOVT
- Quick Tips - Taking an Accurate BP 09
- SureTemp Plus Upgrade Program - GOVT
- Recommended NIBP Simulator
INTERNATIONAL CUSTOMERS & SERVICE CENTERS
- 2009 #02 Model 740 & 750 Fuse Change
- International Request for Service Centers
- International Support Program
- Recommended NIBP Simulator
WEEE Selective Treatment and Recycling Infomation
To facilitate the sound treatment of WEEE, information will be made available for current CASMED products upon request. EU distributors and treatment facility personnel may contact techsrv@casmed.com to obtain relevant information.
VETERINARY PRODUCTS
To link directly to Midmark Corporation::
VITAL SIGNS MONITORS
- Covidien FasTemp Upgrade
- PRODUCT UPDATE: 740 Nurse Call
- 700 Series Trouble-Shooting Guide
- 2007 #05 Daylight Saving Time
- 2007 #09 Model 740 Temperature Questions
- 2009 #11 Model 740 & 750 Battery Info
- BP Monitor Trouble-Shooting and Maintenance
- Calling CAS for an RMA
- Cleaning Solutions for Monitor & Accessories
- Covidien Temp Upgrade Program
- Customer Support Programs
- NIBP Simulator White Paper II Oct07
- Preventative Maintenance Program
- Taking an Accurate BP
- Sure Temp Plus Upgrade Program
- Recommended NIBP Simulator
